Privacy Policy
The “Team Sapporo-Hokkaido Project Promotion Council” (located within the Green Transformation Promotion Office, Policy Planning Division, Urban Planning Policy Bureau, City of Sapporo) (hereinafter referred to as “TSH”) collects personal information of users (hereinafter referred to as “Users”) as necessary to facilitate the smooth operation of services provided by TSH (including information provision via its website). TSH complies with the Act on the Protection of Personal Information and properly handles personal information in accordance with this Privacy Policy (hereinafter referred to as “Policy”), ensuring Users can use TSH services with confidence.
Definition of Personal Information
Personal information refers to information that can identify a specific individual, such as address, name, telephone number, and email address (including information that can be easily collated with other data to identify an individual).
Scope of Application
This Policy applies to the handling of personal information by TSH. It does not apply to the handling of personal information on other websites linked from this site. The management of personal information on linked sites is the responsibility of the respective organizations.
Collection and Use of Personal Information
- To register for and provide guidance on TSH services, authenticate Users during service use, and manage Users.
- To provide information on other events or programs conducted jointly by TSH and partner organizations.
- To respond to inquiries and communicate with Users.
Restrictions on the Use of Personal Information
Personal information provided by Users is used solely for the Purposes described above.
Provision of Personal Information to Third Parties
TSH does not provide personal information to third parties without the prior consent of the User, except as permitted by law. If TSH provides personal information to third parties, consent will be obtained through the terms of the specific service provided by TSH or other appropriate means.
Management of Personal Information
TSH strictly manages collected personal information and implements necessary and appropriate measures to prevent leaks, loss, damage, unauthorized use, or alteration. TSH ensures the safe handling of personal information by properly supervising its staff. In the event of a leak or other incident, TSH will take appropriate measures in accordance with applicable laws.
Requests for Notification, Disclosure, Correction, or Suspension of Use
If you wish to request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, or other actions under the Act on the Protection of Personal Information or other laws, please contact the inquiry desk below. Upon confirming that the request is made by the User, TSH will conduct the necessary investigation and take appropriate measures in accordance with applicable laws if there is a valid reason.
Contact Information
For requests for disclosure or other inquiries, complaints, or opinions regarding the handling of personal information, please contact us at the following email address:
Email: pjgx(at)city.sapporo.jp (Please replace “(at)” with “@” when sending an email.)
Information Not Containing Personal Information
This website automatically collects information such as internet domain names, IP addresses, and browsing environments (hereinafter referred to as “User Information”).
The collection of User Information is limited to content intended to improve the usability of the website, and it will only be used within this scope. However, statistical data such as access information and browsing environments, which have been processed for statistical purposes, may be made public.